Purpose Statement: As a data-informed organization of the future, we use technology and data to make Lehigh's systems more efficient, freeing our people to focus on the work that matters most. We set clear operational standards, pilot responsive service models, and let data and continuous feedback guide transparent, accountable decisions.

Leads: Ilena Key, Yenny Anderson

Project Manager: Hollie Tran

Strategic Goals Supported: 

  • Make it New
    • Embrace risk taking and a philosophy of fast failure as vital to innovation and learning.
    • Pursue understanding in emerging areas.
    • Be nimble, dynamic and future-focused.
  • Make a Difference
    • Focus deeply in interdisciplinary research and education.
    • Lead in student learning outcomes through building from theory to practice to expertise.
    • Build and strengthen external partnerships.
    • Become a user-focused university.
  • Make it Together
    • Broaden Lehigh’s global perspective and impact.
    • Enhance access and equity, develop trust and ensure a sense of belonging for all members of the Lehigh community.
    • Strengthen and grow community engagement and service, and partnerships within Bethlehem and the Lehigh Valley.

Strategic Throughlines: Artificial Intelligence 

Initiative Team(s) / Advisory Group(s):

A Data-informed Organization of the Future Leadership Council: Ilena Key, Chief Information Officer and AVP Information Technology Services (convener); Yenny Anderson, Associate VP Institutional Data (convener); Nathan Urban, Provost and Senior Vice President for Academic Affairs; Chris Cook, Senior Vice President Finance and Administration; Mark Erickson, Interim Vice President Strategic Planning and Initiatives; Jenna Lay, Professor and Faculty Senate Representative; Lucy Bowen, Administrative Director.

A Data-informed Organization of the Future Process, Operational and Systems Improvement Team (POSIT): Lucy Bowen, Director of Administration Provost's Office (chair); Ilena Key, Chief Information Officer and AVP Information Technology Services; Yenny Anderson, Associate VP Institutional Data (convener); Michael Dills-Allen, University Registrar-Registrar's Office; Jane Altemose, Director Purchasing Services; Greg Ferguson, Professor and Department Chair Representative; Chris Halladay, Associate Vice President Human Resources; Mark Ironside, Associate Vice President Auxiliary Services; Warren Loller, Director Budget Office; Casey Gogno, Data Governance Officer; Kimberly Williamson, Director of Educational Analytics; Hollie Tran, Operations and Project Coordinator; Jen McEvoy, Administrative Specialist.

ITS Operational Teams; In-house User Experience and Design Experience expertise; Data Governance; Institutional Data; and University Business Services.

Important Organizational Infrastructure: Faculty and Student Senates; Employee Relations Advisory Committee; Student Senate Facilities and Services Committee; Data Governance Executive Committee; Data Governance and Standards Committee; and Advisory Council for Information Services.  

Submit an Opportunity for Improvement Proposal 

Initiative Team(s) / Advisory Group(s): 

Organization of the Future Leadership Council: Greg Reihman, Vice Provost Library and Technology Services (convener); Nathan Urban, Provost and Senior Vice President for Academic Affairs; Chris Cook, Vice President Finance and Administration; Mark Erickson, Interim Vice President Strategic Planning and Initiatives; Peter Zeitler, Professor and Faculty Senate Representative.

Organization of the Future Process, Operational and Systems Improvement Team: Lucy Bowen, Director of Administration Provost's Office (co-chair); Ilena Key, Chief Technology Officer Library and Technology Services (co-chair); Michael Dills-Allen, University Registrar-Registrar's Office; Jane Altemose, Director Purchasing Services; Greg Ferguson, Professor and Department Chair Representative; Chris Halladay, Associate Vice President Human Resources; Mark Ironside, Associate Vice President Auxiliary Services; Warren Loller, Director Budget Office.

LTS Operational Teams; In-house UX and DX expertise; and University Business Services.  

Important Organizational Infrastructure: Faculty and Student Senates; Employee Relations Advisory Committee; LTS Faculty Advisory Committee; Student Senate Facilities and Services Committee; Data Governance Executive Committee; and Data Governance and Standards Committee.  

Resources: 

Have a question or want to get involved? Reach out to inorgfut@lehigh.edu